When you buy a bike from us, you aren’t just getting a bunch of bolted-together parts.
We take great pride in our thorough assembly process. Most bikes come to bike shops partially assembled. Some shops are satisfied with just bolting the remaining bits on, checking a few adjustments and selling the bike to you.
We basically disassemble, inspect and grease, (or Loctite, Ti-prep or carbon paste as appropriate), all of the parts on the bikes we sell. In addition, we use special tools, like tensiometers when we true wheels and torque wrenches when we tighten bolts on lightweight components, to ensure that your bike is properly assembled to manufacturer specifications.
Every bike we sell is checked-over twice after initial assembly before you take it home.
Free basic fit
Every time you test ride a bike with us, we will do a quick basic fit. We will put the bike up on a trainer and adjust saddle height, saddle fore-aft and swap stems as necessary to tune the handlebar position. Once you decide on a bike, we will dial in that fit for you. If you require a more comprehensive fit, we offer Specialized BG Fitting service. The BG Fit service is included with the purchase of bikes over $5000. See here for more info on our fitting services.